Dispute a Record

Use this form if an installment record about you is inaccurate. You will receive a case ID to track progress.

Your full name *

Your CNIC *

Your mobile number *

Agreement ID (if known)

Reason
Select…Incorrect CNIC or identity associationInstallment already paidIncorrect overdue amountIncorrect due dateDuplicate agreementAgreement does not belong to meAccount settled but still shown as overdueFraudulent or unauthorized agreementOutdated or incomplete information

Describe the problem

Supporting document (optional — PDF/JPG/PNG, max 5MB)

Email or phone for updates *

Submit dispute