For Customers

Your records, your rights.

If you buy on installments from a member company, your repayment history may be shared across the network — and you have full visibility into it.

You can:

  • View your reported installment records.
  • Dispute anything inaccurate and receive a case ID.
  • Submit supporting evidence for your case.
  • Track your dispute’s progress.
  • Get notified when a record about you changes.

IRN never permanently blacklists customers. Settled accounts are shown as settled.

View my recordsDispute a record